2023 SLC FBLA COLLEGIATE


HUMAN RESOURCE MANAGEMENT


CASE STUDY



PARTICIPANT INSTRUCTIONS


  1. You are receiving this case study the evening before your scheduled presentation.  You have from now until the time of your scheduled presentation to review the case and determine your solution.


  1. Presentation time is seven minutes. At six minutes the timekeeper will stand and hold up a colored card indicating one minute is left and at seven minutes the timekeeper will stand and hold up a colored card indicating time is up.


  1. You may use prepared notes during your presentation.


  1. Presentation materials (i.e., posters, flip charts, electronic presentations, etc.) are allowed.  However, no items may be left with the judges.


  1. Cover all the points described in the case and be prepared to answer questions posed by the judges.


  1. If competing as part of a team, all team members must participate in the presentation as well as answer questions.



PERFORMANCE INDICATORS


  • Select logical actions to take and present them with the positive and negative aspects of these actions. 

  • Demonstrate rationale/reasoning for each recommendation made and potential anticipated results.  

  • Exhibit good decision-making and problem-solving skills. 

  • Demonstrate ability to effectively address the given situation and effectively answer questions.



CASE STUDY SITUATION


Background Information

The competitor(s) work in the human resource department of an international airline based in the United States. The competitor(s) have been asked to develop a plan for how to properly evaluate a string of recent complaints being filed about sexual harassment, intimidation, hazing, and racism potentially taking place at a small, regional hub. The competitor(s) job is not to review the complaints, but rather, to provide a plan for how to structure the review, what resources will be needed, who should or should not be involved, and a process to be used. 


The competitor(s) need to convince the human resource department’s internal review board that the plan being presented is accurate and thorough.  The goal is to have a comprehensive plan in place prior to the team heading to the regional hub. One directive is to be circumspect in the planning so as not to alarm individuals at the location of a pending investigation.


Scenario

The competitor(s) are not limited to what has been requested. Additional recommendations can and should be included.  The plan needs to be precise and structured in a step-by-step manner to ensure that a thorough review is completed that is fair to all involved. The presentation will be judged by how well the team addresses the requested points but also for any additional points that they include.

Objectives of Case Study

The competitor(s) must address the following during the presentation:

  • Explain the intent of the Privacy Act of 1974 and its effects on Human Resources.

  • Explain the purpose and provisions of the NLRA (National Labor Relations Act).

  • Define Human Resources planning and outline the Human Resources planning process.

  • Define sexual harassment, hostile environment, discrimination, and reverse discrimination.

  • Define the two types of sexual harassment and how employers should respond to complaints.

  • Establish the Human Resources role in ethics relating to harassment, workplace safety, security of employee records, employee theft, affirmative action, comparable work, and employee privacy rights.